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Old 06-06-2016, 08:13 AM
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Default Avatar Problems, please help

I resized my picture all the way down to 53x70 and 30kb and it still keep saying unable to save image. I tried uploading to photobucket and using the url method as well and it says invalid file. Can anyone tell me what I'm doing wrong?

here is the pic

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Old 06-06-2016, 04:35 PM
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I tried to do it through admin, but I think the format is not compatible. e-mail to me at address I sent you. It needs to be a JPEG. It also might be corrupted.
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Old 06-07-2016, 07:51 AM
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Hey there,

Seems there was an issue with the image settings when the latest security update was applied. Tech team is working on a fix for you. We'll update you when it's up and running again!

Dayle
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Old 06-07-2016, 12:47 PM
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Thanks


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Old 06-08-2016, 08:39 AM
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Ah good because I can't get it to go either.
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Old 08-03-2016, 01:26 AM
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Quote:
Originally Posted by Administrator View Post
Hey there,

Seems there was an issue with the image settings when the latest security update was applied. Tech team is working on a fix for you. We'll update you when it's up and running again!

Dayle
Hello,

Any updates with this issue? I was trying to update my avatar and I can't...

Thank you
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Old 08-03-2016, 05:47 AM
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Same here.
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Old 08-04-2016, 08:50 AM
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What's the error message you get when you try to upload?

Kyle
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Old 08-04-2016, 09:09 AM
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"unable to save image"
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Old 08-04-2016, 12:59 PM
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Thanks for letting me know. I have reported this. We should get it back up soon.

Lee
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