This is my first ever thread at this brilliant forum. Just wanted to share my experience and and get some view points.
I've had my 58 plate, (2008) Gallardo (5,200 miles when i purchased it) for a year and did about 1500 miles. My car was running Perfect except for squeaky brakes.
Decided that I wanted to maintain a Main dealer full service history for my car and decided to book it in with Lamborghini London, school road.
Got it back and drove home 30 miles north. Next morning started her up and the engine warning light 1-5 came on!! Scared the crap out of me!. Rang Lamborghini, no reply. Sent emails, no reply. Sent a stronger email, and two days later had a response, they stated they never received my email even though when negotiating my business I received emails very timely and they always got through!
They suggested I bring the car back in and they will find out what the fault is, it may be condensation in misfire pipes that may have accumulated over time and corroded them. What??!! I bring the car to you for a major service, spend thousands and the next day I have this fault and it's probably due to accumulation of condensation over time! and nothing you guys did to the car that caused this problem which strangely appeared the very next day??!!
Are you having a laugh or what?? You guys have done something to my car and are already indicating that it may be an unrelated problem! Does anyone else think I'm taken for a possible ride here?
Anyway, going abroad for a few weeks, will let you know when I came back what the deal is. However, has anyone experienced this with this garage before? Or know the probable cause and cost of fixing the error and or even know what my rights are? It appears that they can simply suggest this as coincidental and the problem was already there building up. Should have stuck with a reputable Indy!
Or may be I'm just so angry and there's very little wrong with the car, maybe the technician forgot to plug something back in. And may be they will be excellent and simply fix the issue and that is that. So at this moment I'm reserving my judgement on Lamborghini London, I'm sure they would have done some great work for others....but what happened when it came to me...?
Any tips much appreciated. I think however this will go legal.
Avais
I've had my 58 plate, (2008) Gallardo (5,200 miles when i purchased it) for a year and did about 1500 miles. My car was running Perfect except for squeaky brakes.
Decided that I wanted to maintain a Main dealer full service history for my car and decided to book it in with Lamborghini London, school road.
Got it back and drove home 30 miles north. Next morning started her up and the engine warning light 1-5 came on!! Scared the crap out of me!. Rang Lamborghini, no reply. Sent emails, no reply. Sent a stronger email, and two days later had a response, they stated they never received my email even though when negotiating my business I received emails very timely and they always got through!
They suggested I bring the car back in and they will find out what the fault is, it may be condensation in misfire pipes that may have accumulated over time and corroded them. What??!! I bring the car to you for a major service, spend thousands and the next day I have this fault and it's probably due to accumulation of condensation over time! and nothing you guys did to the car that caused this problem which strangely appeared the very next day??!!
Are you having a laugh or what?? You guys have done something to my car and are already indicating that it may be an unrelated problem! Does anyone else think I'm taken for a possible ride here?
Anyway, going abroad for a few weeks, will let you know when I came back what the deal is. However, has anyone experienced this with this garage before? Or know the probable cause and cost of fixing the error and or even know what my rights are? It appears that they can simply suggest this as coincidental and the problem was already there building up. Should have stuck with a reputable Indy!
Or may be I'm just so angry and there's very little wrong with the car, maybe the technician forgot to plug something back in. And may be they will be excellent and simply fix the issue and that is that. So at this moment I'm reserving my judgement on Lamborghini London, I'm sure they would have done some great work for others....but what happened when it came to me...?
Any tips much appreciated. I think however this will go legal.
Avais