I have no experience owning a Ferrari but maybe those who have can chime in. I’ve see my friends experiences with their Ferrari dealerships and I feel like Ferrari treats their customers better than Lamborghini treats their customers.
I won’t use my buddy from Dallas as an example because he is in their VIP program and he is treated like no other. However, another buddy of mine bought a used 488 two years ago. I went with him once while he took his car for service at Ferrari Van Nuys. From what I saw, he was greeted and spoken to is better than I’ve experienced at LNB or LBH. The second we drove into Ferrari VN and parked, we were greeted by some employee outside. We walk in and walk to the counter and a women greeted us nicely then she asked us if she could get us coffee, water, or a snack and then she directed us to service. His service technician was was so professional and informative. I really was shocked. My buddy is a no one with a used 488 that he didn’t purchase there and he was treated so well.
Now I have never been treated disgustingly at LNB or LBH but I was also never treated like my friend was treated. I’ve been at LNB and no one ever even said hi when I walked in. I was at LNB’s new building last year and I asked some employee walking past me where the restroom was. He just pointed.
For the record I’m not crying, I’m not expecting anyone to kiss my ass, I don’t think I’m better than anyone, etc. but that experience just made me always wonder….. I know there will be many mixed experiences but I’ve only had one with Ferrari and I’ve had several with Lamborghini. I still love Lamborghini and no I’m not switching. Lmao.
@Lambo2018, if this is off topic or a hijack I’ll delete it. Just let me know…..