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Egear plate & soft top / rear window plate replacement

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I'm probably unable to search for how-to videos because I'm not labeling them right, but basically I'm trying to replace the two plates in the center console on an egear '14 Gallardo LP 550-2 Spyder -- one plate has the sport / auto / corsa buttons and the other plate has the soft top functionality / rear window. They are scratched up.

Pics attached. Anyone know how to pry them open safely or any videos showing the process? Also, the allen key that fits the sport/auto/corsa buttons plate just spins endlessly whether to loosen or tigthen, so not sure about that.

Any help is appreciated, thanks!