Take the key cover off and see if it's broken. Looks as if it's not sitting right. It kind of just wriggles off. \n\nThe handle it's self has a plastic pin that travels through a good part of it. You need to pull it to the open position to see it. As far as I rem it slides out away from the key entry.\n\nNo adjustment tho.\n\nThere's a few posts about it. Hard to tell by the pics tho..