This must be the worst move of this guys now defunct career. Just think about it, this guy pissed off the one community where his services and price would make sense and possibly flourish.
In my old job (home cinema designer), mistakes happened. But we fixed our errors to a point where the customer was practically thrilled with our fu$ked up because of all the free sh!t we threw in to make up for it. Thus the word of mouth of a "job well done" gets passed around and your reputation makes the sales for you.
But I don't need to you guys this. I am sure you all understand the value of reputations and integrity. That's why we are able to live the lifestyles we do.
If he just did the right thing, I am sure AGT would of said, "you know what, this guy took a while but the job was right in the end and I would recommend him". To fix the mistake he would of probably had to do the job at a loss but the sales that would of come from it could of made up for that.
